Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Integrate > Service Manager integration methods and tools > Web Services > Publishing Service Manager data using WS API > Example: Publishing the Terminate Change functionality via Web Services > Response to a request via RESTful Web Services

Response to a request via RESTful Web Services

The response to a request via RESTful Web Services resembles:

{
   "Messages": [],
   "ReturnCode": 0,
   "TerminateChange":    {
      "Impact": "4",
      "RequestedEndDate": "2007-10-23T21:06:00+00:00",
      "Service": "Applications",
      "Urgency": "1",
      "close":       {
         "ClosingComments": ["closureComments tested"],
         "ClosureCode": 1
      },
      "description.structure": {"Description": ["Check and clean system on virusses."]},
      "header":       {
         "ApprovalStatus": "approved",
         "AssignmentGroup": "Application",
         "BackoutDuration": "P0DT0H0M0S",
         "Category": "Maintenance",
         "ChangeCoordinator": "Change.Coordinator",
         "ChangeID": "C10019",
         "Company": "advantage",
         "DateEntered": "2013-07-02T09:16:29+00:00",
         "InitiatedBy": "BERRY, ELLIS",
         "Open": true,
         "Phase": "Evaluation & Change Closure",
         "PlannedEnd": "2008-10-19T18:00:00+00:00",
         "PlannedStart": "2008-10-12T18:00:00+00:00",
         "Priority": "2",
         "RiskAssessment": "5",
         "Status": "initial",
         "Subcategory": "Maintenance",
         "Title": "Multiple virusses"
      },
      "middle":       {
         "Assets": ["Norton Anti-Virus"],
         "ConfigurationItem": "Norton Anti-Virus",
         "Location": "North America"
      }
   }
}

Send Help Center feedback