Integrate > Service Manager integration methods and tools > Web Services > Publishing Service Manager data using WS API

Publishing Service Manager data using WS API

To publish Service Manager data via Web Services, use the Web Service Configuration tool to expose files and methods to add, update, or delete Service Manager records. The consumer of this data can be a custom C# or Java program or an interface program such as Connect-It as well as another Service Manager system.

To expose a set of Service Manager tables as a Web Service, click Tailoring > Web Services > External Access Actions and create or update the related extaccess record for each of the tables.