What methods do I need?

By default, any operation that is a part of the Document Engine for a table can be made available in the table’s Web service. If you need additional methods, add them to the Document Engine first so that HPE Service Manager has a process to follow when performing them. If you have methods in the Document Engine that you do not want exposed, delete them from the allowed actions array in the extaccess table.

Note: All actions performed from Web Services have to run without user interaction in Service Manager. It is not possible to prompt the user for more information when that user is a Web Services consumer.