Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Approval log
The Approval Log lists all the approval actions performed for an approval request.
When you open a quote, order, or line item, the system searches ApprovalDef to determine that item’s approval requirements. It searches for those definitions that match what appears in the Phase definition (ocmoptions) for the item, or in the Catalog definition (ocmco).
When the Approval log runs, it includes all currently approved items in the list.
Access approval logs
Applies to User roles: Request Administrator, System Administrator
The approval log lists all the approval actions performed for an approval request. When you open a quote, order, or line item, the system searches the approval definitions that match what appears in the phase definition for the item, or in the catalog definition.
To access approval logs:
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Click Request Management > Maintenance > Supporting Files > Approval Logs.
An empty approval log form opens.
- Add optional search criteria, and then click Search to generate a record list of current approved records.
- Click a record to open it.
- Click Next or Previous to scroll through the list of records and see the Approval Name for each record.
- Click Back to go back to the search screen.
- Click Delete to delete a record.
Related topics
Approvals in Request Management
Using approvals
Approval groups
