Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Cross-table join query examples and use cases
- Use case: Incident Analyst
- Use case: Department manager
- Use case: JavaScript Developer
- Example: Query two tables
- Example: Query more than two files
- Example: Sort
- Example: Count
- Example: Handle two files that have the same field name
- Example: Handle BLOB, CLOB, text and images
- Example: Handle a one-to-many relationship
Example: Handle a one-to-many relationship
This query shows all Incidents that have an associated open interaction relation.
Note All previous examples show a many-to-one relationship; that is, multiple rows in the first table are associated to the same row in another table. For example, multiple Incidents have the same owner. In this case, the query returns only one row for each row in the Incident table. In this example, the query returns more than one row for each row in the first table. Therefore, the results of this query may resemble the following:
Incident | Interaction |
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IM10003 | SD10060 |
IM10003 | SD10033 |
IM10003 | SD10003 |
IM10002 | SD10006 |
IM10002 | SD10002 |
var file = new SCFile("probsummary"); var sql = "SELECT ta01.*, ta03.incident.id AS iid FROM probsummary ta01 LEFT OUTER JOIN screlation ta02 LEFT OUTER JOIN incidents ta03 ON ( ta02.depend = ta03.incident.id ) ON ( ta01.number = ta02.source ) WHERE ( ta03.open#\"Open\" )"; var success = file.doSelect(sql); while (success == RC_SUCCESS) { print(file.number + " " + file.iid); success = file.getNext(); }