Unload an individual record

To unload an individual record:

1. Click Tailoring > Database Manager.
2. Type the form or file name that contains the record to unload.
3. Select the Administration Mode option. You must select this option to ensure that Service Manager displays the unload options in the target form.
4. Click Search.
5. Click the form used to search for the record.
6. Fill in optional search criteria.
7. Click Search.
8. Select the record to unload.
9. Click More or the More Actions icon for the record, and then select Export/Unload.

10. Fill in the following fields.

    Field	Description
    External File Name	Type the name and path of the file used to save the record. By default, this file is located in the RUN folder of the Service Manager server.
    Member	This field is obsolete.
    Unload Type	Select the operating system file type to use for the external file.
    Append to File	Select this option to add records to the end of an external file of the same name. If a external file of the same name does not exist, Service Manager creates a new file. If this field is cleared, then Service Manager overwrites any existing file of the same name.
    Use Data Map	Select this option to use a pre-defined data map when unloading the selected records. Using a data map may result in Service Manager unloading more records than you originally selected to unload.
    Prompt for Data Map	Select this option to enable a confirmation message to use a data map for each record unloaded. This option is only valid if the Use Data Map option is also enabled.
    Suppress Messages	Select this option to hide all messages that the unload process generates.
    Export Mode — Binary	Select this option to save the external file in Service Manager’s binary unload format. Only the Service Manager Database Manager can read this binary file format.
    Export Mode — Text	Select this option to save the external file in Service Manager’s text format. This format is human readable but is not intended for export to other applications other than Service Manager’s Database Manager.
    Export Mode — Formatted Text	Select this option to save the external file in a user-defined text format. This format is intended for export to other applications. If you select this option, you must type a valid Service Manager form name in the Form Name field.
    Form Name	Type the name of the Service Manager form to use when exporting records as formatted text. This option is valid only with the Formatted Text option is selected. If the text format description does not already exist, Service Manager prompts you to create it.
    Dbdict Load Options — Create file if not there, and update if present	Select this option if the data saved in this external file should replace existing data in the target Service Manager system.
    Dbdict Load Options — Create file if not there, but do not update if present	Select this option to ignore data saved in the external file that already exists in the target Service Manager system.
    Dbdict Load Options — Create file if not there, and update if present, including keys	Select this option if the data saved in this external file should replace existing data in the target Service Manager system including the database keys.
    Dbdict Load Options — Create file if not there, and update if present, including SQL mapping	Select this option if the data saved in this external file should replace existing data in the target Service Manager system including the database SQL mapping.
    Dbdict Load Options — Create file if not there, and update if present, including keys AND SQL mapping	Select this option if the data saved in this external file should replace existing data in the target Service Manager system including the database SQL mapping and the database keys.
    Record Load Options — Add/update records	Select this option if the records saved in this external file are to replace any existing records in the target Service Manager system.
    Record Load Options — Only add new records	Select this option to ignore records saved in the external file that already exist in the target Service Manager system.

    
    
11. Click Unload/export.

Related topics

Data maps
Exporting records
Export descriptor records
Unload files
Importing records
Purging and archiving records
Unload script utility
Master data records
Load/unload implications of case-sensitivity
Add an export descriptor record
Export a record list to a text file
Export a record list to an Excel file
Export a record list using an export description record
Export an individual record using an export descriptor record
Export selected records from a table using an export descriptor record
Schedule the exporting of records using an export descriptor record
Schedule the unloading of records
Unload a database dictionary only
Unload a record list
Unload records from multiple files
Unload selected records from a file
Update an export descriptor record
Unload error messages