Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Update a data map record
Applies to User Roles:
System Administrator
To update a data map record:
- Click System Administration > Base System Configuration > Miscellaneouus > Data Maps.
- Fill in optional search criteria, and then click Search.
- Click the data map to update.
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Fill in the following fields.
Field Description Desc Type a description of the data map record. Filename Type the name of the Service Manager table that contains the primary key field to query. Service Manager purges or archives records from this table. This is a required field for all data map records. Type Service Manager automatically populates this field with the data map type 0, 1, or 2. Do not change the value of this field directly. Field Name Type the name of the primary key field for the table to create a Type 0 data map, or type the name of the join field to query for Type 1 and Type 2 data maps. This is a required field for all data map records. Array? Type trueorfalseto identify if the join field to query is an array. By default, this field is false. Specify true to check every element in the array for related records in the external file. This field is only used for Type 1 data maps.Arrayed Structure? Type trueorfalseto specify if the join field is an arrayed structure. By default, this field is false. Specify true if the data map is to check every element in the AS Field No. for related records in the external file. This field is used only for Type 1 data maps.AS Field No Type the ID number of the join field to query in an Arrayed Structure. This ID number is defined in the dbdict. Map Query Type the query to identify source records in the primary table. Adding a query to this field makes the record a Type 0 or Type 2 data map depending on whether you specify a Query File value. You must write this query in the Service Manager query format, and you can use the following variables:
$umapdata — This variable stores the value of the Field Name field of the current record. For example, if the Field Name is name, the value could be an operator.
$umapfile — This variable reads the value of the Filename field in the purge or archive record.
$umap.modtime — This variable reads the value of the current modification time in the purge or archive record.
$umap.mod.date — This variable reads the value of the last modification date in the purge or archive record. If no value occurs, Service Manager displays the current date and time.
$acntr — This variables reads the value of the element in an array or array of structures in the purge or archive record.Query File Type the name of the external file to query for related records. Adding an entry to this field makes the record a Type 1 or Type 2 data map depending upon if you type a Map Query value. Override Qry Type the query to replace the Field Name to identify related records in the external file. If this field is blank, Service Manager uses the Field Name as the join field to query for related records. Adding an entry to this field makes the record a Type 1 or Type 2 data map depending upon if you type a Map Query value. Map Cond Type true,false, or a Boolean expression that is true or false to identify when Service Manager should use this data map record. By default, this field is true, which specifies that Service Manager should use the data map in all conditions.Add to Map List Type true,false, or a Boolean expression that is true or false to identify when Service Manager should add an entry to the data map list. By default, this field is true, which specifies that Service Manager should always add an entry to the data map list.
- Click Save.
Related topics
Data maps
Alternatives to data maps
Types of data maps
Exporting records
Importing records
Purging and archiving records
Unload script utility
Master data records
Add a data map record
Create data maps to related records
Delete a data map record
View a data map record
