Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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- Configuration details
- Integration Instance Information
- Integration Instance Parameters – General
- Integration Instance Parameters – Inbound
- Integration Instance Parameters – Outbound
- Integration Instance Parameters – Error Handling
- Integration Instance Parameters – Attachment Handling
- Integration Instance Parameters – Additional Script
Integration Instance Parameters – Error Handling
The following table explains the fields under the Error Handling tab in the Integration Instance Parameters page.
| Fields | Value | Description |
|---|---|---|
| Activate incident creation for Errors | Selected/not selected. | Enable or disable the error handling feature, which can automatically create an Incident record for a failed SMIS task. |
| Title |
User-defined. Default: |
The title of the Incident records for error handling. |
| Assignment Group | User-defined. | Specify the Assignment Group of the Incident records for error handling. |
| Impact / Urgency | User-defined. |
Specify the Impact and Urgency of the Incident records for error handling. |
| Category | User-defined. | Specify the Category of the Incident records for error handling. |
| Area | User-defined. | Specify the Area of the Incident records for error handling. |
| Subarea | User-defined. | Specify the Subarea of the Incident records for error handling. |
| Affected Service | User-defined. | Specify the Affected Service of the Incident records for error handling. |
