Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Configuration details
- Integration Instance Information
- Integration Instance Parameters – General
- Integration Instance Parameters – Inbound
- Integration Instance Parameters – Outbound
- Integration Instance Parameters – Error Handling
- Integration Instance Parameters – Attachment Handling
- Integration Instance Parameters – Additional Script
Integration Instance Parameters – General
The following table explains the fields under the General tab in the Integration Instance Parameters page.
Fields | Value | Description |
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Object |
User-defined. For example, |
The table name of the object in Service Manager. |
Timeout |
User-defined. For example: |
This value specifies the time-out (in seconds) for each of these three activities: Connect, Send, and Receive. |
Base URL |
User-defined. |
The base portion of the endpoint URL. The format of the URL is as follows: http(s)://<host>.<domain> For example, the Base URL for the Service Anywhere endpoint might be as follows:
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Login URL |
User-defined. |
The login URL of the endpoint. The format of the URL is as follows:
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Tenant Id | User-defined. |
The Tenant Id of the endpoint system. |
User name | User-defined. | The endpoint user name for integration. |
Password | User-defined. | The password of the user name. |