Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Customize the action bar options
To customize the action bar options on the Mobile Applications client, follow these steps:
- Log on to Service Manager using the Windows client as a System Administrator.
- Select the area in the Queue field as you defined in step 4 of To create a new view for the Mobile Applications client, follow these steps:.
- Open a record and check which display screen is used by the record . For example, cm.view.display.
- From the System Navigator, click Tailoring > Tailoring Tools > Display Screens and search for the display screen.
- Click Show in Mobility.
- Select the area in the File Name field.
- Select Mobile in the Client Type field, and then click Search. IDs of the action bar options are displayed in the Button Ids field.
- Refer to the option IDs and the actions listed in the Options tab, add or remove the IDs.
- Click Save to save your customization.
