Use > Modeling > Modeling > Reports > Reports User Interface > View Change Report

View Change Report

This report displays the changes to CIs or relationships, in a selected view. This can help with possible troubleshooting issues related to these CIs. For example, the changes in a CI may enable you to conclude that these changes are the cause of the problem. By the same token, the source of the troubleshooting issue could be related to expected changes which failed to occur.

Report Example
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To access

Select Modeling > Reports. In the Custom Reports pane, do one of the following:

  • Click the Create New Report button and select View Change Report.

  • Under Change:

    • Double-click View Change Report.

    • Right-click View Change Report and select Create New Report.

    • Select View Change Report, and drag it onto the right pane.

Important information

Only those CIs whose properties are marked as Managed appear in the report. For details, see Add/Edit Attribute Dialog Box.

View Change reports display:

  • Changes on only CIs that exist in the view.

  • Changes that occurred in a selected CI and all children of the CI that are related by the relationship specified in the Change Report link name infrastructure setting. The default value of this setting is an empty value, (managed_relationship), that enables you to track changes of all relationship attributes that are not marked as Not Tracked in History.
    To change the CIs displayed in the generated report, go to Managers > Administration > Infrastructure Settings and edit the following settings:

    • Select Change Report link name to retrieve CIs that are linked by the selected calculated relationship. Change the value of the setting to the name of the relationship as it appears in the Name box (not the Display Name box) in the Details page of the selected relationship in the CI Type Manager. For details, see Details Page.

    • Select Change Report link qualifier to retrieve CIs that are defined with a qualifier. Change the value of the setting to the name of the required qualifier. For information about qualifiers, see Qualifiers Page.

  • CIs with a Composition relationship that were added to, or removed from, a CI.

Relevant tasks How to Generate a Custom Report

User interface elements are described below:

UI Element (A-Z) Description
<Shortcut Menu> Right-click a CI in the report to access the IT Universe Manager shortcut menu. For details, see IT Universe Manager Shortcut Menu.
<Toolbar> For details, see Report Toolbar Options.
Date from Configure a start date and time for the report.
Date until Configure an end date and time for the report.
Time range

Select a time frame over which to display the changes. The system automatically provides the starting and ending dates in the Date from and Date until boxes.

Note If you select Custom, you can manually configure a starting and ending date in the Date from and Date until boxes.

View Select the view for which you want to review changes. Opens the Select CI/View dialog box. For details, see Working with the CI Selector.