Reports accessibility

Accessibility support is fully implemented on the Service Management Reports configuration and administration pages, such as the create report page, the create new dashboard page, the report settings page, the dashboard settings, and so on.

Accessibility support for the Service Management Reports dashboard widgets are described as follows:

• When the focus is in the reporting dashboard, you can perform the following tasks:

  • Press the Tab key to switch between the dashboard tool bar buttons and the widget tool bar buttons.
  • Use JAWS to read the aria label of each component.
  • Press Alt + Left/Right Arrow keys to select a report widget on the report dashboard.

• When the focus is in the Standard List widget or the Title List widget, you can perform the following tasks:

  • Press the Tab key to switch between the records.
  • Use JAWS to read a selected record.
  • Press Enter to drill down to the details page of the selected record.
  • Press Tab to move the focus to the List All button on the bottom of the screen, and then press Enter to open the full records list page.

• When the focus is in the Number widget, you can perform the following tasks:

  • Press the Tab key to focus the total Number.
  • Use JAWS to read the focused total Number.
  • Press Enter to drill down to the full list.