Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Get started > Editing records > Using Quick Jump in record detail

Using Quick Jump in record detail

When the record detail is displayed in groups, you can use the Quick Jump feature to navigate to the desired section in record detail.

Note For more information about how to configure the display style of the record detail, see Preferred Notebook Style in Set home page preferences.

You can expand the drop-down list and then click one of the section names to jump to the section.

Alternatively, if you type the section name in the text box, the matching section names then appear in the drop-down list. You can use the up or down arrow to select a section name and then press Enter to jump to the section.

You can also use the three buttons on the top of the drop-down list:

Expand All: Expand all first-level sections in the record detail.
Collapse All: Collapse all first-level sections in the record detail.
Back To Top: Go back to the top of the record detail.

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