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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Words and Phrases

Search for Example Results

A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Using Boolean Operators

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Queries

Administer > Database administration > Data persistence > Queries > Use the starts with relational operator

Use the starts with relational operator

Applies to User Roles:

System Administrator

Example: Retrieve all capability words that begin with the letter p.

In this example, we execute a starts with query for all capability records where the capability field on the Capability Word form begins with the letter p.

To use the starts with relational operator:

Click Tailoring > Database Manager.
Type capability in the Form field, and then click Search.
Double-click the capability form in the records returned.
Type p in the Capability field on the Capability Word form, and then press Enter.
Click any record to view the details.

Note: Results returned are case-sensitive and return only matches for the case used in your query string, unless your database is first set up for case-insensitive searching.

Click here to show or hide links to related topics.

Related concepts

Record retrieval
Relational operators
Retrieving records by using the record list method
Starts with relational operator
The Database Manager utility

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