Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Integrate > Service Manager integration methods and tools > Integration Manager > Monitor SMIS task log

Monitor SMIS task log

When an integration instance is active, ITSMA Service Management logs all system messages of the integration in the Service Manager Integration Suite (SMIS) task log. A log entry in the SMIS task log always links to a task in the SMIS task queue. The SMIS task log allows an administrator to view the task history of an integration instance, and restart unsuccessful tasks when needed. For more information about how to enable an integration instance, see Enable or disable an integration instance.

To monitor the SMIS task log, follow these steps:

Click Tailoring > Integration Manager. Integration Instance Manager opens.
Select an integration instance.
Click Log. The Task Log page opens.
To filter log entries by time range, select a date range in the From and To fields, and click Filter.
Double-click a record in the log list. The Task Log Detail page opens.

If the task is unsuccessful, you can continue the following steps to restart the task:

click the View button on the Task Log Detail page. The Task Detail page opens.
Click Run Now.

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