Monitor failover tasks

Applies to User Roles:

System Administrator

The Task Manager window lists all failed tasks of an integration instance. You can check to see whether a task failed or has expired, as well as its retry times. A task expires if the scheduler has performed the maximum number of retries for it. If a task has expired, ITSMA Service Management no longer processes it until you reset it or manually rerun it.

To monitor a failover task, follow these steps:

  1. Click Tailoring > Integration Manager. Integration Instance Manager opens.
  2. Select an integration instance.
  3. Click Task. The Task Manager window opens.
  4. To filter tasks by time range, select a date range in the From and To fields, and click Filter.
  5. Double-click a record in the task list. The task details are shown.
  6. (Optional) If the task is unexpired, click Reset to set Retry Times to 0 and Expired to false.

    or

    If the task is expired, click Run Now to rerun it.

Note When a failed task is successfully done, it is removed from the task queue.