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- HPE Release Control (RC)
Release Control integration setup
Applies to User Roles:
System Administrator
To set up an Release Control (RC) integration, follow these steps:
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This task creates an adapter in RC to enable RC to access the ITSMA Service Management server.
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Add a Release Control integration
This task adds an RC integration and enables it in Integration Manager. This will enable users to launch the RC Calendar and Change Assessment from within Service Management.
Note The RC integration can work either without or with UCMDB. This is controlled by the rcStandalone parameter you specify when adding the RC integration.
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Enable LW-SSO for the Release Control integration
This task is highly recommended. Enabling LW-SSO for the integration will enable RC to call a Service Management web service through LW-SSO, and will bypass the login prompts when users launch the RC Calendar from within Service Management.
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Configure language and time zone for the RC integration
This task is required only when your Service Management needs to provide login languages other than the 14 out-of-box languages (through open localization) and when you want to enable time zones other than the 51 out-of-box time zones.
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Show custom Service Manager fields in Release Control Analysis
This task is required only when you want to expose custom fields to the RC Analysis module. This includes adding custom fields to an extaccess record (ChangeRC) in Service Management and configuring RC to show the custom fields you exposed.
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Verify the RC integration setup
Perform this task to check if you have successfully set up your RC integration.
Related concepts
Integration Manager
HPE Release Control (RC)
Using LW-SSO with integrations
Related tasks
View Change Assessment in Change Management
Trigger approvals based on the risk value
View the Calendar from interactions, incidents, or problems
View the Calendar from the System Navigator
View the Calendar in Change Management
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