Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Change Management > Change Management administrative tasks > View the Approvals section in Change Management

View the Approvals section in Change Management

Applies to User Roles:

The Approvals section of a record enables you to revew the current status of the approvals as well as an approval log and a list of pending reviewers of changes and tasks.

If you are a Change Manager, Change Coordinator, or Change Analyst, you will navigate to the change or task using steps 1 and 2 below. If you are a Change Approver, click Favorites and Dashboards > Change Management > My Group's To Do List and then select the record to view in the Change Request form.

To view the Approvals section, follow these steps:

Do one of the following to generate a record list:
- Click Change Management > Changes > Search Changes.
- Click Change Management > Tasks > Search Tasks.
Use search or advanced search to find one or more records.
Click a record to view its detail.
Open the Approvals section to review the approvals status and history.

The Approvals section has three subsections, which include approvals and review history:

Current Approvals
Approval Log
Pending Reviews

Note Some changes and tasks may not provide an Approvals section.

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