Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Configuration Management > Configuration Management administrator tasks > CI Visualization > Launch a configuration item (CI) Visualization directly from Change Management

Launch configuration item (CI) Visualization directly from Change Management

Applies to User Roles:

Change Manager

Change Coordinator

You can easily view the relationships between configuration item (CI) components and the current state of each item in the configuration from Change Management by viewing the CI in a visualization diagram.

To launch CI Visualization directly from Change Management, follow these steps:

Click Change Management > Changes > Search Changes.
Use search or advanced search to find one or more records. If you know the name of the change or any other identifying information, type that information into the form.
Select the change with the CI visualization diagram you want to view.
Click More or the More Actions icon and then select Visualize CI.
- If there is only one associated CI, the visualization diagram opens and displays the CI and all the first-level relationships and CIs. You can expand a node to see additional levels of CIs and relationships.
- If the Change type allows for multiple CIs and it has more than one associated CI, the Select CI window opens.
Select a CI from the list of associated CIs.
Click Finish. The visualization diagram opens for the selected CI. You can expand a node to see additional levels of CIs and relationships.
Click Back to return to the Change record.

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