Configure the Hot News application

The Hot News application in Service Portal enables you to specify RSS feeds and view them in Service Portal.

To configure Hot News:

  1. Log in to the Service Portal host as root and navigate to the /opt/hp/propel/launchpad/conf directory.
  2. Edit the rss.json file and add your RSS feeds, similar to the following:

    [
      "http://investors.hpe.com/rss/news",
      "http://rss.cnn.com/rss/cnn_topstories.rss",
      "http://sports.espn.go.com/espn/rss/news"
    ]

    Note The feed must support RSS 2.0 format.

To configure organization-specific RSS feeds, create an rss.ORG_NAME.json file, where ORG_NAME is the name of the Service Portal organization.

Running the RSS Interface in Launchpad Behind a Firewall

If Service Portal is installed and running behind a firewall, then you need to configure a proxy so that the RSS interface in Launchpad can fetch the RSS feeds appropriately. Perform these instructions to configure the proxy for Launchpad:

  1. Log in to the Service Portal host as root.
  2. Create an /etc/systemd/system/launchpad.service.d directory.
  3. Within the directory, create a local.conf file.
  4. Edit the local.conf file and add the following entries, where PROXY_HOST and PROXY_PORT contain your proxy information:

    [Service]
    Environment=http_proxy=PROXY_HOST:PROXY_PORT
    Environment=https_proxy=PROXY_HOST:PROXY_PORT
    
  5. Run the following command to reload the new proxy configuration:

    systemctl daemon-reload

  6. Run following command to restart the Service Portal Launchpad:

    systemctl restart launchpad

After these steps are done, you should now see the RSS feeds load correctly.