Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Validate a change task
Part of Workflow(s): Coordinate change implementation (ST 2.5)
Applies to User roles: Change Analyst
When a change task is assigned to you or your group, verify that the information is complete and that the task is correctly assigned before implementing the task.
To validate a change task, follow these steps:
- Click Change Management > Task Queue.
- Select Change Task from the Queue list, and then select Open Change Tasks Assigned to My Group from the View list.
- Find the change implementation task you want to validate. Use search or advanced search to find one or more records.
- Click a record to view its detail.
- Review the task to verify that it is correctly assigned and that the information needed to implement it is complete.
- If the task information and assignment are correct, build and test the change.
- If the task information or assignment is incorrect, reject the task.
Related topics
Reject a change task
Build and test a change
Searching records
