Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Change Management workflows and user tasks
Coordinate change implementation (ST 2.5)
Authorized change requests should be passed to the relevant technical groups for building, testing, and implementing the change. The Change Coordinator schedules tasks for the build, test, and implementation phases and assigns those tasks to the responsible Change Analysts. Change Management is responsible for ensuring that changes are implemented as scheduled. The actual implementation of authorized changes is performed by Change Analysts in the specialist groups.
Details for this process are displayed in the following flowchart.
Related topics
Schedule a change implementation
Create a change task
Validate a change task
Reject a change task
Build and test a change
Implement a change and perform a production test
Process a successful change implementation
Process an unsuccessful change implementation
Execute a fall-back scenario
Change Management workflows and user tasks
Processes and Best Practices