Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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- Data persistence
- Database dictionary
- Keys and indexes in Service Manager
- Data maps
- Exporting records
- Importing records
- Unload script utility
- Purging and archiving records
- Add, delete or update a master data record
- Database record auditing
- IR Expert
- Record retrieval
- Queries
- Database performance tuning
- Running the database maintenance utility
Running the database maintenance utility
There are several ways to run the database maintenance utility. Pick the one that best suits your needs.
Run the database maintenance utility in foreground (interactively) on Unix
Applies to User roles: System Administrator
By default, the Service Manager database utility executable is located in the \ Service Manager\Server\RUN directory.
To run the database maintenance utility interactively on Unix:
- Open a Unix Command prompt.
- Navigate to the Service Manager\Server\RUN directory.
- To have all input and output captured in a file, issue the following Unix command:
script scriptname.out
- Issue the following command to start the Service Manager database utility:
sm -util
- The script ends when the forked shell exits. (Use control-D to exit the Bourne shell (sh(1)), and exit, logout or control-d (if ignoreeof is not set) for the C-shell, csh(1)).
- Check the output. If you receive error messages, contact Micro Focus Support for assistance.
Run the database maintenance utility in background (batch) on Unix
Applies to User Roles:
System Administrator
To start the Service Manager database utility in the background, you must first create an input file that contains the commands that are normally entered using the keyboard.
To run the database maintenance utility in the background (batch) on Unix:
- Shut down the Service Manager server. (This will terminate the clients as well.)
- Open a Unix Command prompt.
- Navigate to the \ Service Manager\Server\RUN directory and type the following command:
sm -util <filename.in >filename.out
Where the filename.in variable is the name of the prepared input file and the filename.out variable is the name of the file containing the output. - Check the output. If you receive error messages, contact Customer Support for assistance.
Run the database maintenance utility in foreground (interactively) on Windows
Applies to User roles: System Administrator
By default, the Service Manager database utility executable is located in the \ Service Manager\Server\RUN directory.
To run the database maintenance utility interactively on Windows:
- Open a Windows Command prompt or the Window RUN dialog box.
- Go to the Service Manager\Server\RUN directory and issue the following command:
sm -util
For example:C:\Program Files\MF\ Service Manager\Server\RUN> sm -utilYour screen displays the Service Manager database utility main menu. - Select an option to proceed.
- Check the output. If you receive error messages, contact Customer Support for assistance.
Run the database maintenance utility in the background (batch) on Windows
Applies to User Roles:
System Administrator
To start the database maintenance utility in the background, you must first create an input file that contains the commands that are normally entered using the keyboard.
By default, the database maintenance utility executable is located in the \ Service Manager\Server\RUN directory.
To run the database maintenance utility in background (batch) on Windows:
- Prepare the input file for the utilities you want to run.
- Shut down the Service Manager server. This will also terminate any active client sessions.
- Open a DOS Command prompt or the Windows Run dialog box.
- Navigate to the \ Service Manager\Server\RUN directory and type the following command:
sm -util <filename.in >filename.out
Where the filename.in variable is the name of the input file prepared and the filename.out variable is the name of the file containing the output. - Check the output. If you receive error messages, contact Customer Support for assistance.
