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Load data files with IR Expert keys

Applies to User Roles:

System Administrator

IR keys are created when loading data into Service Manager, such as when moving files from a test system to a production system. Any files containing one or more IR keys will require an IR Regen of the new system.

If the file already exists in the new system and the file contains at least one record, you can add the IR key and perform the IR Regen before loading the records from your old system. Then Service Manager updates the IR indices as it adds each record during the load.

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