Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Consuming a Service Manager Web Service
- Dynamic and static Web Services clients
- Updating Service Manager tables
- Requirements for developing custom Web Services clients
- Checklist: Creating a custom Web Services client
- Sample Web Services client for sc62server PWS URL
- Command line arguments for the .NET sample application
- Command line arguments for the Axis sample application
- Using query syntax
- Retrieving data from Service Manager
- Example: Retreiving data from Service Manager via a Web Service
- Retrieving data from Service Manager using Pagination
- Retrieve data from Service Manager for Optimistic Locking
- Web Services examples in the RUN directory
- Special considerations for using Keep-Alive with Service Manager
- Use SSL to consume Service Manager Web Services
- Attachment handling
Requirements for developing custom Web Services clients
You can create custom Web Services clients to access the Service Manager Web Services API. If you choose to create a custom Web Services client, ensure that you review the statement of technical support for custom Web Services clients, and that you have the following skills and tools:
- A good understanding of the W3C recommendation for SOAP version 1.1 or 1.2. Service Manager supports both versions, but recommends SOAP version 1.2.
- A Web Service development tool kit that can generate a complete Web service application from a .wsdl file.
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Familiarity with the debughttp server parameter and the HTTP.LOG it generates.
Note There are several Web services development tool kits that you can use to develop custom Web Services clients, such as Microsoft Visual Studio .NET™, Systinet WASP™, Glue™, Apache Axis™, or Sun Web Services Developer Pack™.
In order to support custom Web Services client connections to Service Manager you need:
- An installed Service Manager server instance (Your custom Web services clients can connect to the normal server listener port)
- A list of the Service Manager tables and actions you want to permit access to (you can grant or deny access from the extaccess table)
