Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Step-by-Step Example of Building a Custom Wizard
- Adding Service Level Targets to the SLA
- Designing the SLA wizard
- Planning the SLA wizard panels
- Building the Create SLA wizard
- Step 1: Define the start node of the wizard
- Step 2: Prompt the user to select SLA type
- Step 3: Prompt for customer information
- Step 4: Prompt for SLA title and description
- Step 5: Prompt for effective dates
- Step 6: Ask about agreement documents
- Step 7: Prompt to add agreements
- Step 8: Save new SLA and prompt for SLOs
- Step 9: Call the Availability SLT wizard
- Step 10: Prompt for another Availability SLT
- Step 11: Call the Response SLT wizard
- Step 12: Prompt for another Response SLT
- Step 13: Display new SLA number and title
- Step 14: Set menu to call the new SLA wizard
Building the SLA wizard
This example describes how to use the Wizard tool to design each panel of the Create SLA wizard.
Most of the panels involve prompting the user to provide information, so they also require us to use the Forms Designer to design the form controls for the subformat that is displayed within the wizard panel.
Each of the overview steps listed below corresponds to a box on the flowchart in the previous section. These steps, along with the specific tasks that need to be done using the Wizard Tool and Forms Designer, are listed below.
Step 1: Define the start node of the wizard
Step 2: Prompt the user to select SLA type
Step 3: Prompt for customer information
Step 4: Prompt for SLA title and description
Step 5: Prompt for effective dates
Step 6: Ask about agreement documents
Step 7: Prompt to add agreements
Step 8: Save new SLA and prompt for SLTs
Step 9: Call the Availability SLT wizard
Step 10: Prompt for another Availability SLT
Step 11: Call the Response SLT wizard
Step 12: Prompt for another Response SLT