• Home
  • Release notes
    • What's new in Universal CMDB Browser 4.15.1
    • Enhancements
    • Fixed defects
    • Known issues, limitations, and workarounds
  • Get started
    • Logging In
    • Landing Page
    • Accessing the Administration Console for UCMDB Browser
    • Web-based UCMDB UI: UCMDB Home
  • Install
    • Support matrix
    • Introduction
    • Install the UCMDB Browser on a Different Server than the UCMDB
    • Install the UCMDB Browser on the Same Machine that Runs the UCMDB Server
    • Connect the UCMDB Browser to an RTSM Instance
  • Upgrade
    • Upgrade the UCMDB Browser
  • Integrate
    • Load Embeddable Widgets
    • Configure the BSM Health Indicator (for the Monitoring Widget)
    • Configure the Automation Flow Adapter (for the Automation Widget)
    • Select and Define Automation Flows (for the Automation Widget)
    • Configure Integration with Enterprise View
    • Configure the Enterprise View Adapter
    • Integrate with ALM (for the Defects Widget)
    • Configure Integration with Service Manager
    • Configure a Direct Link to Service Manager for a Selected Problem, Incident, or Change Request
    • Configure Integration with SiteMinder
    • Configure Integration with Configuration Manager
  • Administer
    • Initial Setup for Working with the UCMDB Browser
    • Grant Access to the UCMDB Browser
    • Best Practices for Working with the UCMDB Browser
    • Create a UCMDB Integration User
    • Change the UCMDB Integration User Credentials
    • Configure the UCMDB Server URL
    • Configure LW-SSO
    • Configure SSL
    • Enable SSL with a Certificate from a Certification Authority
    • Configure High Availability Mode
    • Configure CAC Support
    • Configure Multiple UCMDB Servers
    • Change the Default Port of the Tomcat Server
    • Configure to Use Encrypted Parameters on the Tomcat Server
    • Deploy the UCMDB Browser with a Different Root Context
    • Move the UCMDB Browser embedded to UCMDB Browser standalone
    • Configure Reverse Proxy for Apache Tomcat and IIS Servers
    • Configure an Environment to Use Multiple Reverse Proxies
    • Configure a One-Time Authentication Token
    • Configure Browser Internal Priorities
    • Configuration Mechanism
    • Specify the Number of Concurrent Sessions
    • Enable/Disable Timeout of a Browser Session
    • Secure Cookies with Secure Flags
    • Disable the Turn off Data URI Support Setting
    • Authorize Access to CIs
    • Re-brand the UCMDB Browser
    • Logging User Statistics
    • How to View the Java Metrics
    • Set UCMDB Browser Session to Expire
  • Use
    • Functionalities
    • Widgets
  • Troubleshoot
  • All Files
test text

Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Universal CMDB Browser4.15.1
  • Service Modeling
    • Quick Start
    • Service Modeling Setup
    • Using Service Modeling
      • Model a Business Service Starting from a Specific Entry Point
      • Identify and Model Applications from Existing Data
      • Edit a Service Model
      • Delete a Service Model
      • Add IP Range Manually
      • View a Service Model in the Text Navigation Mode
      • Show Additional Information on a Topology Map
      • Add Layers to an Existing Model
      • Simulate the Impact of a Service's Failure
      • Simulate the Impact of a CI's Failure
      • Run Discovery Manually for a Service Model
      • Manually Add an Entry Point from a Service Model Component
      • View a Service's Details
      • Set Border Rules on a Link
      • Group the CIs in a Service Model by CITs
      • Arrange the CIs in a Service Model by Layers
      • Access a Service Model Using a Direct Link
      • Map Toolbar
    • Troubleshooting
Use > Functionalities > Service Modeling > Using Service Modeling

Using Service Modeling

This section introduces how to use the Service Modeling feature.

Model a Business Service Starting from a Specific Entry Point

Identify and Model Applications from Existing Data

Edit a Service Model

Delete a Service Model

Add IP Range Manually

View a Service Model in the Text Navigation Mode

Show Additional Information on a Topology Map

Add Layers to an Existing Model

Simulate the Impact of a Service's Failure

Simulate the Impact of a CI's Failure

Run Discovery Manually for a Service Model

Manually Add an Entry Point from a Service Model Component

View a Service's Details

Set Border Rules on a Link

Group the CIs in a Service Model by CITs

Arrange the CIs in a Service Model by Layers

Access a Service Model Using a Direct Link

Map Toolbar

Send Help Center feedback

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