Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Business Analytics10.10

Develop > OOTB Content > Out-of-the-Box Content Packs (CPs) > Integration with AM

Integration with AM

The AM integration uses the SAP BusinessObjects Data Services drivers for data store connections.

This section describes the integration, contexts, KPIs, Metrics, and reports, if any, associated with the integration with the Asset Manager data source.

The Asset Manager (AM) content pack enables you to receive data information from the AM application. AM is a fully integrated suite of modules delivered as part of the Service Management Center software package. AM software manages the physical, virtual, financial, and contractual aspects of assets.

For details about Asset Manager (AM), see http://www8.hp.com/us/en/software-solutions/asset-management-software/index.html.

To access:

Activate the integration

Prerequisite:

The AM data source can have either the Oracle or the SQL Server type.
Activate the AM Data Source:
1. Select ADMIN > Data Management > Connect Data Source then click Add data source.
2. The Add Data Source page opens. Select the AM data source type.
3. Select or enter the configuration parameters.
4. Click Next to proceed to the validation page.
Note The system does not support changing the Data Source Type, therefore you must select the relevant type, SQL or Oracle, before activation.

AM Activation Page

The data warehouse is connected to Asset Manager through high-level integration processes.

User interface elements are described below:

For the SQL server:

The following is an example of the AM Activation page when the database backup of Asset Manager is restored on an SQL Server.

Note If you are working with an MSSQL database, change to case insensitive COLLATION as case sensitive COLLATION is not supported.

Mandatory fields are marked with a red asterisk.

UI Element	Description
Instance name	Enter a name for the data source instance you are activating.
AM Version	Select the relevant AM version. For details, see the ..
Time Zone	Select the time zone for the data source.
Data Source Type	AM should be configured to run on an SQL Server.
Username	Enter the username used to log on to the AM database.
Password	Enter the password used to log on to the AM database.
Hostname/IP Address	Enter the SQL server database hostname or IP address.
Port	Enter the server port number.
Database Name	Enter the database name used by AM.
Initial Load Period (months)	Select the number of months from which you want the initial data loaded.

For the Oracle Server:

The following is an example of the AM Activation page when the database backup of Asset Manager is restored on an Oracle Server.

Mandatory fields are marked with a red asterisk.

Note The Oracle database can have both Server ID (SID) and Service Name properties, but the user should specify only one. If you define the SID, then the SID is used, and if you define Service Name, then Service Name is used. If you define both in the UI, only SID is used.

UI Element	Description
Instance name	Enter a name for the data source instance you are activating.
AM Version	Select the relevant AM version. For details, see the ..
Time Zone	Select the time zone for the data source.
Data Source Type	AM should be configured to run on an Oracle server.
Username	Enter your username used to log on to the AM database.
Password	Enter your password used to log on to the AM database.
Hostname/IP Address	Enter the Oracle server hostname or IP address.
Port	Enter the server port number.
SID	Enter the unique name of the database.
Service Name	Enter the alias used when connecting.
Initial Load Period (months)	Select the number of months from which you want the initial data loaded.

AM-Related KPIs and Metrics

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