Audit processing

Maintenance of the Audit Specifications table used for audit processing follows normal ITSMA Service Management file maintenance procedures. For some tables, such as the contacts table, the out-of-box Format Control specifies that each time an update occurs, the audit.compare application is called. If you invoke auditing for a table for which Format Control was previously set up to invoke auditing, both trigger.invoke.auditor and Format Control will generate audit records, resulting in two audit records.

Note: If you are invoking Auditing from Format Control or a RAD call, ensure that you invoke Auditing after Validity Table processing but before the record add or update.

For additional information about regenerating database keys or resetting a database table, see the related topics.