Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Time Period management > Time period configuration tasks > Configure time period approvals

Configure time period approvals

You define approvals for the Time Period module using approval definitions. The out-of-box approval definition is Timeperiod, which contains sample configurations only for testing purposes. The Timeperiod approval definition is linked to the Approval phase.

You can update the Timeperiod approval definition according to your needs; you can also create your own approval definitions and link them with their corresponding phase in the workflow.

To configure time period approvals, follow these steps:

Navigate to Time Period Management > Configuration > Approval Definitions.

The timeperiod Approval Definition form is displayed. You can update this definition according to your needs. The following example shows how you create a new approval definition and link it to the Approval phase in the workflow.
Change the name of the Timeperiod definition, for example, change it to Timeperiod1.
Click Add.
In the Approval Condition field, enter a condition expression. For example, a true condition means the approval definition takes effect on all time periods.
In the Approval Type field, select an approval type.

Note For a list of available approval types and their descriptions, see What is an approval type?.
In the Approval Description field, enter a description of the approval definition.

Enter one or more approval groups/operators, as well as their sequence and condition.

Column	Description	Example
Group/Oper	Enter the name of an assignment group or operator. Note A member of the assignment group will be able to perform the approval. Change Approval and Request Approval groups cannot perform time period approvals.	`Service Manager` or `Change.Coordinator`
Sequence	The sequence of the approval.	`1`
Condition	The condition for the approval.	`true`

Column

Description

Example

Group/Oper

Enter the name of an assignment group or operator.

Note A member of the assignment group will be able to perform the approval. Change Approval and Request Approval groups cannot perform time period approvals.

Service Manager

Change.Coordinator

Sequence

The sequence of the approval.

1

Condition

The condition for the approval.

true

Save the approval definition.
Navigate to Tailoring > Process Designer, and associate the approval definition to the Approval phase of a time period workflow. For example, associate it to the out-of-box Timeperiod workflow.

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