Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Time Period management > Working with time periods > Delegate a time period approval

Delegate a time period approval

Approval Delegation is possible for time periods in the same way as for other modules in ITSMA Service Management. Before you can delegate your approvals to other users, your system administrator should have given you the rights to delegate approvals. For information about how to grant approval delegation rights, see Time period security areas and roles.

To delegate approvals, follow these steps:

Navigate to Miscellaneous > Approval Delegation.

The List Delegates wizard opens.
Click Add New Delegation.

The Delegate Selected Approvals option is selected by default.
Click Next.
Select the Timeperiod module, and click Next.
Select your group (for example, Service Manager) or operator (for example, Timeperiod.Approver), move it into the right pane, and then click Next.

Complete the following fields, and click Next.

Field	Description
Delegate to	The user to whom the approvals will be delegated. Click Fill to select a user from the list. Note If a desired user is not in the list, the user does not have the rights to access or approve time periods. Contact your system administrator for assistance. If your Service Management system has a Process Designer Content Pack applied, the desired user must be a member of the ChM Membership group.
Valid From	The delegation start time.
Valid To	The delegation end time.

Click Finish.

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