Use > Specify tools

Specify tools

You can specify tools, for example, to ping a system. These tools are launched from events, from configuration items (CIs), or from the Actions pane and run on the associated CI or node. Tools are designed to help users solve common problems quickly and efficiently.

The available tools are displayed in the context menu of events, the Run Tool wizard, or the Actions pane. The selection of tools a particular user sees depends on the tools that are available for the CI affected by a particular event.

For more information about using the Tools manager to configure tools, see Tools.

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Troubleshooting and Limitations

This section provides help for troubleshooting problems concerning the launch and use of OMi tools. For more information about troubleshooting tool configuration and availability, see Tools.