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To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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RTSM
The RTSM (Run-time Service Model) is OMi's embedded, customized CMDB. It acts as the central repository for configuration information that is collected and updated from the various OMi data collection processes: OMi data collectors, the discovery process, and third-party data collectors and tools. The RTSM defines the relationships among infrastructure components, IT services, applications, and corresponding business services.
The RTSM sections describe how to administer the RTSM system and users, integrate RTSM with other data repositories, set up RTSM to discover network components, and manage the content of your IT Universe model.
Help for RTSM includes the following areas:
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RTSM Administration. Explains how to administer the RTSM system and users.
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RTSM Modeling. Enables you to manage the content of your IT Universe model.
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RTSM Data Flow Management. Explains how to integrate RTSM with other data repositories, and how to set up RTSM to discover network components.
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RTSM Developer Reference. For users with an advanced knowledge of RTSM; explains how to define and use adapters, and how to use APIs to access data.
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