Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Release notes
- Get started
- Navigate OMi
- Log into OMi
- Change your name and time zone
- Work with events
- Use the Event Browser
- Use the Event Browser (HTML)
- Use the Actions pane
- Browse CIs with the CI Explorer
- Specify tools
- Define and manage views
- Monitor health
- Customize My Workspace
- Work with dashboards
- Use the Operations Console
OMi users use the Workspaces area to monitor the environment, manage events, and solve problems. OMi provides default pages in the Dashboards and Operations Console workspaces for these purposes. However, administrators may also provide specially designed pages for use by their operators. Alternatively, users may have been given permissions to create their own pages in My Workspace.
The different designs of the pages in Workspaces present information in different ways. The kind of information that you can see within these pages is determined by the user roles that the administrator assigns to you. For example, the operator Dave can see his assigned events, plus other events that he is allowed to see, in a cross-domain view. For example, he is responsible for maintaining the enterprise email server, but he might be able to see events that are assigned to another operator.
The Workspaces area is divided into the following main sections:
My Workspace. My Workspace enables you and your administrators to view default pages from OMi, and to create new pages containing OMi components and also external components. Each page is displayed as a tab within My Workspace. For details, see My Workspace.
Dashboards. Dashboards give you an overview of the health of the environment in graphical form. The data updates in real time so that you are always presented with the most recent information. OMi provides the following dashboards by default:
Monitoring Dashboard. (Formerly known as Event Dashboard.) Monitoring Dashboards provide an at-a-glance overview of the events from the environment you are monitoring. Monitoring Dashboards enable you to quickly assess the health of the environment and to identify areas that require your attention. For details, see Monitoring Dashboard.
360°. This page provides a high-level overview of the status of CIs in a selected view. The page displays a hierarchy of CIs in a view, the KPIs assigned to each CI, and their KPI statuses. For details, see 360° View.
KPI Over Time. The KPI Over Time dashboard enables you to view the status or the value of selected KPIs and CIs over time. The report also lets you choose from a number of layouts to monitor statuses and values at a glance. For details, see KPI Over Time Dashboard.
ROI Dashboard. (Return on Investment.) The ROI Dashboard displays the proportion of events received by OMi that have been automatically handled against those that required intervention by operators. The higher the proportion of automatically handled events, the greater the contribution OMi is making to the management of your infrastructure. If the cost of manually handling a typical event is known, this value can be entered into OMi, based on which, the total cost saving achieved through OMi can be displayed. These statistics can be displayed for any specified time period within which OMi has been monitoring your IT environment. For details, see Return On Investment Dashboard.
Operations Console. The Operations Console workspace is where operators perform their daily tasks. OMi provides three predefined so-called perspectives as examples for ideal operations workspaces:
Event Perspective. The Event Perspective page displays event-related information in separate panes. For details, see Event Perspective.
Health Perspective. The Health Perspective page displays topological information and health indicators related to the selected event. This display enables you to simultaneously see events from different perspectives and helps you to better understand complex relationships and dependencies. For details, see Health Perspective.
Performance Perspective. The Performance Perspective page enables you to create and customize performance dashboards. For details, see Performance Perspective.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to email@example.com.
Help Topic ID: