Use the Actions pane

Open a perspective containing the Actions pane to display the list of known events and their associated actions:

Workspaces > Operations Console > <select a perspective>

Events can contain event-related actions. If event-related actions exist, the following icons are displayed in the Event Browser in the A column and the U column:

— Automatic action is available

— User action is available

Operator-initiated actions and automatic actions are also displayed in the Actions tab of the Event Details pane.

Further icons indicate the status of the actions, including, starting, running, succeeded, and failed. For a complete overview of the icons and actions available, see Use the Event Browser (HTML).

You can execute these actions from either the Actions tab or the context menu of the event. The result of the action execution creates an entry in the History that is added to the event, if configured in the policy. It is also possible to stop an event-related action before execution completes.

Event-related actions for assigned and unassigned events require authorization to run. If you are not authorized to execute event actions, you still see the configured commands but you are not permitted to execute them.

Custom actions are script-based actions that can be executed on the selected event. You configure custom actions from the Custom Actions manager, where you set up scripts to run custom actions on events. For example, you can add a text string to certain events to make them easier to identify in the Event Browser. Available custom actions for an event are executed from the context menu.

For more information about creating and managing custom actions, see Custom Actions.

1. Select an event.

   The Actions pane displays the actions available for the selected event.

   Action types are identified by the following icons:

   — Automatic action (see also How to Run an Event-Related Action)

   — Custom Actions (see also How to Launch a Custom Action)

   — Performance Dashboards (see also Performance Perspective)

   — Run Books (see also Launching Operations Orchestration Run Books)

   — Tools (see also Specify tools)

   — User action (see also How to Run an Event-Related Action)

   Note The maximum script and executable command length for tools is limited to 2500 characters including resolved parameters. If the script or command exceeds 2500 characters including parameters resolved during tool execution, an error message is displayed. Review the possible custom parameter values or contact the tool designer to reduce the script or command length.

2. Select an action from the Actions pane.

   If the action does not require any further data, it is run immediately. If further data is required, for example for a Tool or a Run Book, the associated user interface is launched and a wizard guides you through the action launch.

   Optional. Enter the Action name or part of the Action name in the Search field to reduce the list of displayed Actions. Similarly, select CI or Node to limit the list of displayed Actions to those that are applicable to either the related CI or the host Node.

1. Select an event that includes event-related actions.

   Actions are identified by the following icons displayed in the Event Browser in the A column and the U column:

   — Automatic action is available

   — User action is available

   Further icons indicate the status of the actions, including, starting, running, succeeded, and failed. For a complete overview of the icons and actions available, see Specify tools.

2. Select the Actions tab.

   The action specification, target node, and the status of the available actions are displayed. A maximum of one automatic action and one user action is available for an event.

3. For the action that you want to run, select Start.

   Alternatively, from the context menu for the event, select the appropriate action:

   Right-click Actions > Start

   The action starts, the status changes to Running and the associated action icon in the Event Browser changes to reflect this status.

   After the action execution has completed successfully, the status changes to Succeeded. If the action did not execute successfully, the status is changed to Failed.

4. Select the Annotations tab for a summary of the executed action.

Select the Custom Action that you want to run on an event:

Right-click > Launch > Custom Actions > <select a custom action>

The selected custom action is launched in the context of the selected event.

When you run a custom action or a user action, or when an automatic action starts, a dialog box displays asking you for confirmation. This dialog box can be avoided by selecting the Don't show this dialog again check box. To recover the confirmation dialog box, you must clear your browser's local storage.