Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Service Catalogs > Service Catalog management > Service Catalog items and bundles > Add a Service Catalog bundle

Add a Service Catalog bundle

Applies to User Roles:

Service Catalog Manager

Click Service Catalog > Administration > Manage Items.
Click Add New Bundle.

Complete the following fields:

Field	Description
Bundle Name	The unique name of the bundle. This must be unique for each bundle, as it is the unique identifier of the bundle in the catalog.
Display Name	The display name of the bundle.
Description	A short description of the bundle.
Detailed Description	A detailed description of the bundle. This may include instructions on how to request the bundle. Note You can format the text in the Detailed Description field. Refer to the HTML Editor help for more information.
Restrict request to single bundle check box	If desired, select this option to limit the quantity of this bundle that a user can order to one. If you select this option, the quantity field on the order form will display "1" and will not be editable.

Click Next.
Choose a parent category for the bundle to belong to from the drop-down list, and then click Next.
Choose whether it is a New Item or an Existing Item.
- If you select New Item, the New Service Item Wizard opens. You must complete the steps in the New Service Item Wizard before you can finish adding a new bundle.
- If you select Existing Item, continue to follow the steps in this topic.
Specify the information for the existing item or bundle that you want to add to the new bundle.
Note You cannot add items tagged Information-only to a bundle.
- Choose an item or a bundle to add from the drop-down list. The drop-down list will not include information-only items.
- Select the quantity of the item or bundle to add.
- Select whether the item or bundle is Mandatory, Default, or Optional.
Click Next.
Select the number of items that should be included in the bundle, and then click Next.
Continue to add additional items and bundles to this new bundle until you are satisfied with its contents.
When the bundle is complete, select No if you do not want to add additional items to this bundle now.
Click Next.
Optionally, perform the following actions to add a Create New Request connector for the bundle:
1. On the Connector Details tab, click Change Connector to open the Service Catalog Connector page.
  
  Note You can update the connector by clicking the Add/Edit Information button or remove the connector by clicking the Clear Connector button on this tab after you add a new connector successfully.
2. Select Create New Request from the Connector drop-down list.
3. Click Next.
4. Select a Request Category, Request SubCategory, and Request Model for the bundle.
5. Click Next.
6. Configure the Urgency, Impact, and Assignment fields.
7. Click Finish.
- If a bundle has a connector specified, an interaction is created when it is ordered. Once the interaction is approved, a request (for example, RF10002) is created and related to the interaction. The request contains all the items in the bundle.
- If a bundle has no connector specified, an interaction is created when it is ordered. Once the interaction is approved, a related record is created for each item in the bundle based on the item’s connector setting on its Connector Details tab.
Click OK to confirm the new bundle.

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