Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Integrate > Service Manager integration methods and tools > Web Services > Publishing Service Manager data using WS API > Field names in the extaccess record

Field names in the extaccess record

Implementers can change the field name and data type of a Service Manager field when they publish the field as part of a Web Service. To change the field name and data type of a Service Manager field, the implementer must specify the Service Manager field in the extaccess record using one of the formats listed in the following table.

Type of Service Manager field	Format required to specify field	Example field listing fromthe Web Services API
All primitive fields	field.name	initial.impact
array field	field.name	misc.array1
structure field 1 field 2 field 3	structure.name,field.name.1 structure.name,field.name.2 structure.name,field.name.3	header,agreement.id header,approval.status header,assigned.to
array structure field 1 field 2 field 3	array.name[field.name.1] array.name[field.name.2] array.name[field.name.3]	affected.ci[ci.assign.group] affected.ci[ci.device.name] affected.ci[ci.device.type]
structure1 structure2 field 1 field 2 field 3	structure.name.1,structure.name.2,field.name.1 structure.name.1,structure.name.2,field.name.2 structure.name.1,structure.name.2,field.name.3	<no example available>
structure 1 array structure 2 field 1 field 2 field 3	structure.name.1,array.name[field.name.1] structure.name.1,array.name[field.name.2] structure.name.1,array.name[field.name.3]	<no example available>

Type of Service Manager field

Format required to specify field

Example field listing fromthe Web Services API

All primitive fields

field.name

initial.impact

array

field

field.name

misc.array1

structure

field 1

field 2

field 3

structure.name,field.name.1

structure.name,field.name.2

structure.name,field.name.3

header,agreement.id

header,approval.status

header,assigned.to

array

structure

field 1

field 2

field 3

array.name[field.name.1]

array.name[field.name.2]

array.name[field.name.3]

affected.ci[ci.assign.group]

affected.ci[ci.device.name]

affected.ci[ci.device.type]

structure1

structure2

field 1

field 2

field 3

structure.name.1,structure.name.2,field.name.1

structure.name.1,structure.name.2,field.name.2

structure.name.1,structure.name.2,field.name.3

<no example available>

structure 1

array

structure 2

field 1

field 2

field 3

structure.name.1,array.name[field.name.1]

structure.name.1,array.name[field.name.2]

structure.name.1,array.name[field.name.3]

<no example available>

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