Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Service Request Catalog customization
- Embedding_SRC_in_HTML_Frame
- Customize the Landing Pages
- Use the Launcher to Link to Third Party Applications
- Customize Error Messages for Third Party Applications
- Show or Hide the Service or Support Tabs
- Configure the Your Requests widget and Your Service Request pane
- Customize the Application Name
- Add a New Language
- Enable language selection on the Service Request Catalog login page
- Configure the "Invalid or missing data is found in your request" error bar
- Configure the Default Search Operator for Service Request Catalog
- Remove Survey from the User Account drop-down list
- Customize the Browse Catalog button
Customize error messages
You can customize error messages that appear when you launch third party applications. These messages have default content but you may want to change them. To customize error messages, follow these steps:
Tip It is always a good idea to make a backup of any system files before you make changes to them. If an error occurs later, you can always return the file to its original state.
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If necessary, stop the server.
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Open this file with a text editor:
C:\...\src-9.61\resources\client\en\Custom.properties -
Locate this section:
# Customizable error message properties
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Each message consists of a property ID that you should not change, and a property value that you can change.
Property ID Property value
default_error_title = Error default_success_title = Success default_error_message = Message {0}. default_success_form_message = Your information is posted.Edit one or all property values as necessary.
- Save and then close the file.
