Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Service Request Catalog customization
- Embedding_SRC_in_HTML_Frame
- Customize the Landing Pages
- Use the Launcher to Link to Third Party Applications
- Customize Error Messages for Third Party Applications
- Show or Hide the Service or Support Tabs
- Configure the Your Requests widget and Your Service Request pane
- Customize the Application Name
- Add a New Language
- Enable language selection on the Service Request Catalog login page
- Configure the "Invalid or missing data is found in your request" error bar
- Configure the Default Search Operator for Service Request Catalog
- Remove Survey from the User Account drop-down list
- Customize the Browse Catalog button
Enable language selection on the Service Request Catalog login page
You can configure Service Request Catalog to display a language selection box on the login page. Additionally, you can choose the languages that are available for selection. To do this, you must update the WEB-INF/classes/applicationContext.properties file.
To enable the language selection box and to define the languages available for selection, follow these steps:
- Stop the Tomcat instance on which Service Request Catalog is deployed.
-
Open the WEB-INF/classes/applicationContext.properties file in a text editor, and set the following parameters.
Parameter Default value Description src.chooseLanguage.enabled false This parameter enable the language selection box on the Service Request Catalog login page.
src.chooseLanguage.list US,DE,IT,FR,ES,JP,BRAZILIAN,ZH,NL,KO,RU,CS,HU,PL,AR,HE,TR This parameter defines the languages available for selection when the language selection box is enabled.
Important The values of this parameter must be a subset of the values of the "supportedLanguages" property in the mlu.properties file.
For example, you set the parameters as follows:
src.chooseLanguage.enabled=true
src.chooseLanguage.list=US,DE,IT,FR,ES,JP,BRAZILIAN,ZH,NL,KO,RU,CS,HU,PL,AR,HE,TR
-
Restart the SRC Tomcat.
Related topics
