Use > Configuration Management > Configuration Management administrator tasks > Checklist: Software license tracking and compliance > Software license compliance

Software license compliance

You can configure specifics for software license compliance manually or automatically by using the Configuration Management application. After you configure software license compliance, you can run compliance check wizards, add or modify terms, schedule compliance checks, and view results.

Compliance messages

The Message Log tab displays one of the following compliance check error messages:

  • No license models have been selected for the software counter.
  • No installation models have been selected for the software counter.
  • There are no license models in the model table.
  • A software license does not exist for the license model with Part No.=%S.
  • Asset ID=%S is not a software license but is linked to license model with Part No.=%S.
  • The software license with Asset ID=%S does not indicate any rights.
  • There are no software install models in the model table.
  • A software install does not exist for the software installation model with Part No.=%S.
  • Installed system=%S does not exist for the software install with the License ID=%S and Application Name=%S.

Check software license compliance automatically

Applies to User roles: System Administrator

You can automatically check software license compliance in the Configuration Management application.

To check software license compliance automatically, follow these steps:

  1. Click Configuration  Management > Administration > Software Counters.
  2. Use search or advanced search to find one or more records.
  3. Select the software counter record for which you want to check compliance.
  4. Click Create Schedule Record on the Results tab to launch the Schedule Software Compliance Check wizard.
  5. Select a date for the first compliance check to occur.
  6. If you want to schedule recurring compliance checks, select a date for the next compliance check to occur, and then click Monthly, Quarterly, Semi-Annually, or Annually.
  7. Click Finish to complete the automatic schedule.

Configuration Management creates a schedule record with the same name as the software counter record.

Note After Configuration Management completes a compliance check, it displays all results on the Results tab. Click No. of Rights on the Results tab to display a list of all the software licenses counted during the compliance check.

Check software license compliance manually

Applies to User roles: System Administrator

You can manually check software license compliance in the Configuration Management application.

To check software license compliance manually, follow these steps:

  1. Click Configuration  Management > Administration > Software Counters.
  2. Use search or advanced search to find one or more records.
  3. Select the software counter record for which you want to check compliance.

  4. Click Compliance Check on the Results tab. Configuration Management returns a compliance message.

  5. Click OK.

Note After Configuration Management completes a compliance check, results are displayed in the Results tab. Click No. of Rights on the Results tab to display a list of all the software licenses counted during the compliance check.

Clear the compliance message log

Applies to User roles: System Administrator

Service Manager saves all compliance check error messages in the compliance check message log. You can clear the log to remove old messages.

To clear the compliance message log, follow these steps:

  1. Click Configuration  Management > Administration > Software Counters.
  2. Use search or advanced search to find one or more records.
  3. Select a software counter record to clear the compliance message log.
  4. Click More or the More Actions icon.

  5. Click Clear Message Log. Service Manager clears the message log.