Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Software license tracking and compliance files
Managing software includes managing the application, license, installations, and contracts. The following files track information about the software in your organization.
| File | Description |
|---|---|
| model | Tracks different software models, including software license and software installation models. |
| device | Tracks data about each application and software license. |
| contractsoftware | Documents any financial and procurement information for licensing agreements. You can also attach multiple licenses to a software contract. |
| contractitem | Tracks the associations between contracts and assets. |
| pcsoftware | Contains one record for each software installation. The software compliance engine uses information in these records to count each installation during software compliance checks. The information also appears on Configuration Item (CI) records in the device table for CIs that have installed software. |
| softwarecounter | Verifies that the number of actual software installations conforms with the number of installations allowed by your licenses. |
