Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Record list
A record list is a specific form displaying pertinent field values from each record found in the search.
If you have not created a customized record list form for this list, Service Manager will create one (<filename>.qbe) based on key fields defined in the database dictionary for the file.
Select a record from the list by positioning the cursor on the desired record and double-clicking or pressing Enter.
- If the search criteria uniquely defines only one record, that record opens using the form used to define the search or the one defined by a form name in the record, depending on format control.
- If the search criteria does not find any records, Database Manager returns the message: No records found to satisfy record list search argument(s).
Refresh a record list
Applies to User Roles:
System Administrator
To refresh a record list:
- Open the More Actions menu.
- Select Refresh List.
Related topics
Relational operators
Logical operators
Wildcard characters
Retrieving records by using the record list method
Retrieving records using the Query window method
Using functions in a query
Stored queries
Format Control
Perform IR Expert queries