Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Queries
- Simple query expressions
- Complex query expressions
- Create a query using not in statements
- Create a query using an or statement or an and statement
- Use like queries to search for a string of characters
- Create a query using array fields
- Create a query using more than one field
- Perform IR Expert queries
- Use the equal to relational operator
- Use the greater than relational operator
- Use the less than relational operator
- Use the like relational operator
- Use the not symbol with logical or relational operators
- Use the starts with relational operator
- Create a query using a simple query expression
- Create a query using isin in statements
- Use the index function in a query
- Use the lng function in a query
- Use the tod function in a greater than or less than query
- Retrieving records by using the record list method
- Retrieving records by using the Query window method
- Stored queries
- Cross-table join query improvements
Retrieving records by using the record list method
The record list is a standard feature for accessing records in a database. You will use it most frequently at prompts where a form or file name is required. You enter the necessary information in the form and Database Manager processes the query by looking for similar records based on the values you entered. Search values from record lists can be made more efficient through the use of relational operators. Database Manager displays the records it finds in a record list.
Retrieve all records in a table
Applies to User Roles:
System Administrator
Example: Retrieve all records in the Manage CI form.
In this example, we execute a true query, which returns all records contained in the device.g form.
To retrieve all records in a table:
- Click Tailoring > Database Manager.
- Type
=device
in the Form field, and then click Search. - On the Manage CI form, click Search.
- Click any record in the list of returned records to view the details.
Retrieve records within a range
Applies to User Roles:
System Administrator
Example: Retrieve all device records where the value of the Part Number field is greater than a character value of 500 and less than a character value of 1000.
In this example we execute a greater than (>) and less than (<) search on the device.g form to search part numbers where the value is greater than the number 500 and less than the number 1000.
Note: For a range query on numeric fields, use the Query window.
To retrieve records within a range:
- Click Tailoring > Database Manager.
- Type
=device
in the Form field, and then click Search. - On the Manage CI form, type
>500 AND <1000
in the Part Number field. - Click Find.
- Click any record in the list of returned records to view the details
Note: A device is also referred to as a Configuration Item (CI).
Related topics
When should I use the Query Window instead of the record list query method?
Record retrieval