Administer > Administer ITBA > System Administrator > Settings - Score Thresholds

Settings - Score Thresholds

Enables you to set the score thresholds for the KPIs in the IT Business Analytics.

ClosedTo access:

Select Admin > Settings > Score Thresholds.

For more score threshold information, see Activate Scorecards, Perspectives, Objectives, Metrics, or KPIs Using Templates .

ClosedConfigure the Score Thresholds

  1. Select Admin > Settings > Score Thresholds.
  2. Click the row of the relevant score threshold and enter the value.
  3. Click Save to save your settings.

ClosedScore Thresholds Page

This page enables you to configure the score threshold settings for the KPIs in IT Business Analytics.

Click to refresh the page.

User interface elements are described below (when relevant, unlabeled elements are shown in angle brackets):

Note Each Score Max Value must be greater than 0 and less than the next one ( Error Score Max Value < Warning Score Max Value < Good Score Max Value)

UI Element

Description
Critical Score Max Value

The maximum value on the KPI scale, below which the value is scored as an error. KPIs that score values equal to or below this value, receive an error score.

Example If the maximum error score is 3.3, then a score on the scale from 0 - 3.3 is an error. Default: 3.3

Good Score Max Value

The maximum value on the KPI scale, below which the value is scored as good. KPIs that score values equal to or below this value, receive a good score.

Example If the maximum good score is 10, then a score on the scale from 6.6 - 10, is good. Default: 10

Warning Score Max Value The maximum value on the KPI scale, below which the value is scored as a warning.

KPIs that score values equal to or below this value, receive a warning score.

Example If the maximum warning score is 6.6, then a score on the scale from 3.3 - 6.6, is a warning. Default: 6.6