CSA_Demo and CSA CAPs

The purpose of the CSA_Demo and CSA Content Acceleration Packs (CAPs) is to provide a set of items (Scorecards, Contexts, KPIs, Metrics, and more) that automatically gathers information from across your enterprise to build key performance indicators (KPIs) related to CSA-related issues with OOTB data from Data Warehouse as well as Dashboard pages that display the relevant information. The CAPs include the Cloud Server Automation Perspectives. The CAPs provide broad and deep insight that should enable you to Increase Service Profitability, Optimize Resource Provider Relationship, Improve Resource Utilization. This CAP provides a 360 degree Cloud Service Automation view.

The CSA is based on the Cloud Service Automation and Amazon Web Services, Amazon Web Service CloudWatch data sources.

The CSA_Demo is based on data in .csv files that are part of the CAP package and CSA CAPs include data from data sources.

The relevant content packs are CSA, AWS, AWSCW, and CO. For details, see Integration with CSA, Integration with AWS, Integration with AWSCW, and Integration with CO.

ClosedReports

  • To view data in the CSA-related reports, make sure you have installed BOE.

  • The cloud-related reports (Dashboard pages) provided in the CSA_CAP and CSA_Demo_CAP CAPs combine integrated data from the following data sources Cloud Service Automation (CSA), and Amazon Web Services (AWS), Amazon Web Service CloudWatch (AWSCW), and Cloud Optimizer (CO).

ClosedCSA_Demo and CSA

User interface elements are described below (when relevant, unlabeled elements are shown in angle brackets):

UI Element

Description

Pages
CSA_Demo
CSA
Scorecards
  • Cloud Server Automation
Business Contexts
  • CSA_CloudOptimization
  • CSA_Demo

For details, see Semantic Layer - Contexts and Universes.

KPIs and Metrics

Note The Demo CAP includes KPIs with names followed by (Demo). The CAP includes the same KPIs with names that do not include (Demo). The KPIs are the same but have different names so that both the Demo CAP and the CAP can be activated at the same time.

KPIs

  • Average Cost of IT Services KPI.. The average cost of services provided by IT.

  • Average Cost of Resource Providers KPI. The average cost of the Resource Providers during the measurement period.

  • Average Expense for Services KPI. The average expense of services consumed by the organization.

  • Average Revenue of Services KPI. The average revenue of services provided by IT during the measurement period.

  • Number of Service Subscriptions KPI. The number of Service subscriptions created during the measurement period.

  • Percentage of DiskSpace Utilization KPI. The average of percentages of diskspace utilization at instance level.

  • Percentage of Memory Utilization KPI. The average of percentages of memory utilization at instance level.

  • Percentage of Pagefile Utilization KPI. The average of percentages of pagefile utilization at instance level.

  • Percentage of Server Utilization KPI. The average of percentages of CPU utilization at instance level.

  • Percentage of Swap Utilization KPI. The average of percentages of swap utilization at instance level.

  • Percentage of Volume Utilization KPI. The average of percentages of volume utilization at instance level.

  • Public vs Private Cloud Spending KPI. The ratio between the public and the private spending.

  • Service Profit Margin KPI. The profit margin of the services provided by IT during the measurement period.

  • Service Subscription Lifespan KPI. The average lifecycle time of a subscription to a service during the measurement period.

  • Total Cost of IT Services KPI. The total cost of services provided by IT during the measurement period.

  • Total Cost of Resource Providers KPI. The total cost of the Resource Providers during the measurement period.

  • Total Expense for Services KPI. The total expense of services consumed by the organization.

  • Total Revenue of Services KPI. The total revenue of services provided by IT during the measurement period.

  • Total Revenue of Services for US Map KPI. The total revenue of service provided by IT, per US State, during the measurement period (only available in the CSA_Demo CAP).

  • Total Revenue of Services for World Map KPI. The total revenue of service provided by IT, per country, during the measurement period (only available in the CSA_Demo CAP).

Metrics:

  • Amount of Used Disk Metric. The product of the amount of disk provisioned and the number of days the VM has been running. For example, if a VM has been running with 20 GB of hard disk for 5 days, the DiskDays is calculated as 20x5 = 100 Disk (GB)-Days.

  • Amount of Used Memory Metric. The product of the amount of memory allocated and the number of days the VM has been running. For example, if a VM has been running with 4 GB of memory for 5 days, the MemDays is calculated as follows: 5x4 = 20 Memory (GB)-Days.

  • Amount of Used Storage Metric. The number of TBs of storage that are currently in use.

  • Computer Hours Metric. The number of hours during which the VM has been running.

  • Incoming Network Traffic Metric. Network Download.

  • Network Traffic Metric. Total network traffic.

  • Number of Used CPUs Metric. The product of the number of CPUs and the number of days the VM has been running. For example, if 4 CPUs are used for the first 15 days and 8 CPUs are used for the next 15 days in a month, the CPUDays is calculated as follows: (4x15)+(8x15) = 180 CPUDays

  • Number of Used Instances Metric. The number of dedicated instances you are running in your hybrid cloud environment.

  • Outgoing Network Traffic Metric. Network Upload.

Data (External Tables)
  • CSA_BILLING_FACT_V
  • CSA_BUSINESS_UNIT_DIM_V
  • CSA_CLOUD_BILLING_UTIL_FACT_V
  • CSA_CLOUD_INF_UTILIZATION_FACT_V
  • CSA_COMPONENT_DIM_V
  • CSA_CONSUMER_DIM_V
  • CSA_Demo
  • CSA_GLOBAL_MAP_DIM_V
  • CSA_LOCATION_DIM_V
  • CSA_Map_Demo
  • CSA_NODE_DIM_V
  • CSA_OPTION_PROPERTY_DIM_V
  • CSA_PERIOD_DIM_V
  • CSA_RESOURCE_PROVIDER_DIM_V
  • CSA_PERSON_DIM_V
  • CSA_SERVICE_CATEGORY_DIM_V
  • CSA_SERVICE_INSTANCE_DIM_V
  • CSA_SERVICE_OFFERING_DIM_V
  • CSA_SERVICE_PROVIDER_BILLING_FACT_V
  • CSA_SUBSCRIPTION_DIM_V
  • CSA_REQUEST_OPTION_DIM_V
  • CSA_SERVICE_REQUEST_DIM_V
  • CSA_SHOWBACK_DETAIL_FACT_V
  • CSA_US_MAP_DIM_V

ClosedCSA - Amazon EC2 Instance Usage and Utilization Page

The data sources are AWS and AWSCW.

Limitation: The report can only display USD as currency.

ClosedCSA-Showback for Cloud Services Page

The CSA-Showback for Cloud Services report displays the subscription cost incurred, during the time period specified when the end user opened the report, by the organizations for which the end user has permission. It also displays the Option Full Name, Property Name, Property Value, and Cost for each selected user subscription. The period granularity of this report is daily. You can search by specific date range, by user name, or by organization name.

The CSA-Showback for Cloud Services report displays the subscription cost incurred by each organization based on demo data.

In the CSA-Showback for Cloud Services report, the modification initial values are not calculated when the subscription is modified with different initial charges - only recurring charges are updated.

ClosedCSA-Showback Detail for Cloud Services Page

The report displays the option and property cost for each selected user subscription. The period granularity of this report is daily. The user can search by specific date range, by user name, by organization name, or by subscription name.

ClosedCSA-Showback for Consumer Organization Admin Page

The CSA-Showback for Consumer Organization Admin report displays the subscription cost incurred by each organization during the time period you specified when you opened the report for the Admin user.

ClosedCSA-Showback for Consumer Page

ClosedCSA-Showback Detail for Consumer Page

ClosedCSA-Cloud Service Automation Overview Page

ClosedCSA-Organization Page

ClosedCSA-Resource Supply Manager Page

ClosedCSA-Resource Usage and Utilization for Consumer Page

The persona is the resource supply manager, who is responsible for the management of equipment, hardware, and other logistical details of a company or a company’s division.

Since the traditional IT is transforming to the new style of IT by moving IT assets to the cloud, His job is to manage each resource provider; deliver the infrastructure service to support the business application and service run in the company; make sure the overall cost of resource provider is under control.

In this report, the private cloud VM instance cost is based on the based rate inputed by user multiplied by real VM usage. Other usage and utilization are directly from VM.

The report only displays the VM that created by CSA subscription, if the VM has no linkage to CSA subscription, it should display on this report.

The report is at daily level. User will able to filter start time and end time, organization, resource provider.

Limitation: The report can only display USD as currency.

ClosedCSA-Resource Usage and Utilization for Resource Supplier Manager Page

Limitation: The report can only display USD as currency.

ClosedCSA-Service Business Manager Page

ClosedCSA-Service Business Manager_Extended Page

Note This page is only available on your mobile device.

ClosedCSA-World Map Page

This page is only available with the CSA_Demo CAP. For details, see CSA_Demo and CSA Content Acceleration Packs .

ClosedCSA-US Map Page

This page is only available with the CSA_Demo.