Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Knowledge Management > Knowledge Management administration > Knowledge Management migration > KMSCCoreImport utility

KMSCCoreImport utility

The utility KMSCCoreImport imports data from the core table in ITSMA Service Management to the kmdocument table in the Knowledge Management application. This import migrates the IRExpert knowledge documents from previous versions of ServiceCenter. By importing data from the core table used by IRExpert, you make the data available to the Knowledge Management application.

The KMSCCoreImport utility is for a one-time transfer of all files from the core table into the Knowledge Management application. If you run this code more than once, it imports duplicate data into the Knowledge Management application.

You can edit KMSCCoreImport utility script to take into account any customizations of either the core table or the data contained in the core table. The areas in the KMSCCoreImport script where changes are allowed and expected are clearly marked. Also, those sections of the code that cannot be changed are also commented accordingly.

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