Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Knowledge Management > Knowledge Management administration > Knowledge Management migration > Configure the runDocumentImport.sh file

Configure the runDocumentImport.sh file

User role: System Administrator (Note: User needs execute capability)

The runDocumentImport command file is run to import documents into ITSMA Service Management. Documents successfully imported remain in the migration root directory and rejected documents are placed in _rejects.

To configure the runDocumentImport.sh file, follow these steps:

Set JAVA_HOME to your jdk directory. The version must be on the support matrix.
See HPE Support matrices on the Software Support Online site.

SET JAVA_HOME=/jdk1.5.0_01
Change SC_SERVER, SC_PORT, SC_USER, and SC_PASSWORD to reflect your service target.

SET SC_SERVER=localhost
SET SC_PORT=13080
SET SC_USER=$1
SET SC_PASSWORD=$2

Note Setting the user name and password to the batch file parameters means that you do not need to store sensitive information in the batch file. The user must have the KMAdmin or SysAdmin execute capability in order to import the documents.

For example, if SC_USER is rmorgan and SC_PASSWORD is pa$$w0rd, you can call runDocumentImport.sh like this:
$runDocumentImport.sh rmorgan pa$$w0rd
If no SC_USER or SC_PASSWORD is defined, the default user is falcon with a blank password.
Change MIGRATION_DOCS_DIR to specify location of the documents being imported.

MIGRATION_DOCS_DIR=/MigrationDocs
Change DOC_STATUS to default status of the imported documents.

DOC_STATUS=internal
Set the CLASSPATH.

CLASS_PATH=./lib/activation-1.0.2.jar:./lib/axis-1.2.jar:.
/lib/commons-discovery-0.2.jar:./lib
/commons-logging-1.0.3.jar:./lib/jaxrpc-1.1.jar:./lib
/kmimport.jar:./lib/log4j-1.2.8.jar:./lib/mail-1.3.2.jar:.
/lib/saaj-1.2.jar:./lib/wsdl4j-1.5.1.jar:.
/lib/servicecenterpws.jar:

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