Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Knowledge Management > Knowledge Management administration > Knowledge Management migration > Running the runDocumentImport command file

Running the runDocumentImport command file

You run the command file runDocumentImport to import the documents into ITSMA Service Management. Documents successfully imported remain in the migration root directory and rejected documents are placed in _rejects.

For Windows, unDocumentImport.bat executes the following statement to import the documents.

%JAVA_HOME%/bin/java -cp %CLASS_PATH% com.peregrine.webservice.knowledgemanagement.CreateKnowledge -host %SC_SERVER% -port %SC_PORT% -username %SC_USER% -password %SC_PASSWORD% -xmlSourceDirectory %MIGRATION_DOCS_DIR% -defaultStatus %DOC_STATUS%

For UNIX, unDocumentImport.sh executes the following statement to import the documents.

$JAVA_HOME/bin/java -cp $CLASS_PATH com.peregrine.webservice.knowledgemanagement.CreateKnowledge -host $SC_SERVER -port $SC_PORT -username $SC_USER -password $SC_PASSWORD -xmlSourceDirectory $MIGRATION_DOCS_DIR -defaultStatus $DOC_STATUS

Send Help Center feedback