Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Status and notifications > Notifications > Language for notification emails

Language for notification emails

When the system sends out a notification email to one recipient only, the system uses the language specified in the contact record of the recipient.

Note The system first look for the specified in the contact record of the recipient. If no language is specified in the contact record, the system looks for the language specified in the operator record associated with the recipient.

When the system sends out a notification email to more than one recipient, if all the recipients have the same language defined in their contact or operator records, the system uses this language; however, if more than one languages are defined in the contact or operator records of the recipients, the system uses the system language (that is, the language code specified in System Information Record) for notification emails.

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