Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Survey > Survey Integration > Survey user tasks > View the survey history

View the survey history

The History section of the survey definition record in ITSMA Service Management Survey Integration displays basic information about the life of a survey. The fields in this section cannot be edited.

To view the survey history, follow these steps:

Open a survey definition record by creating a new survey or by searching for an existing survey.
Scroll down to and expand the History section to display the following information:
- Who created the survey
- When the survey was created
- Who last updated the survey
- When the survey was last updated
- Who retired the survey
- When the survey was retired
Click the Show Send History button to display the following information:
- When the survey was sent
- The status of the uploaded and sent data
- Detailed information about the uploaded and sent data
Click the Show Send Log button to display the following information:
- When the survey was sent
- The recipient of the survey request email
- The record that triggered the survey

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